Customer Services

Customer services is at the heart of everything SE24 does, making us stand out from the crowd.

We pride ourselves on our collaborative approach, working with our clients to tailor solutions to meet their unique requirements.

This flexible approach enables us to support a number of the world's largest insurers, as well as working with smaller organisations, private clients and HNW individuals and families.



SE24 Services

Crisis Management and Response

SE24 helps clients to identify, monitor, prepare for, respond to and recover from, crises

Security Management Services

SE24 offers a range of security management services to insurance and private clients

Kidnap, Ransom & Extortion

SE24 has comprehensive expertise in the management and resolution of KRE cases globally

Active Assailant

SE24 helps clients to prepare for, prevent, manage, and recover from Active Assailant incidents globally, improving the chances of survival

Product Integrity

SE24 has a proven track record of working with insurance companies and manufacturers and legal teams across the world in the product integrity sector

Training and Development

We offer training across various disciplines including K&R, Product Recall, Crisis Management, and Business Continuity

Investigations

SE24 conducts investigations on behalf of our clients in the corporate, private and insurance industries

Travel Security

SE24 supply services to travellers to avoid and mitigate risk according to business objectives and risk appetite

Insurance Sector

SE24 is retained by some of the world’s largest insurance companies to respond to their special risks policies

Crisis Communications

Our Crisis Communications division works independently with insurance and private clients, but also supports all our disciplines

Cyber Investigation and Response

Our Cyber services effectively help our clients to prevent, manage and recover from security breaches

Technology Solutions

Our technology solutions are a crucial support service to all our areas of business combining AI with human verification for speed and accuracy

Customer Services

Customer services is at the heart of everything SE24 does, from incoming calls to case resolution, ensuring we stand out from the crowd

Global Consultants

Our global network of consultants are strategically located to ensure a swift response and they have comprehensive local knowledge and local language skills

Call Handling

SE24 operates 24/7/365 Crisis Response Centres to ensure a swift and comprehensive response by experienced operators whenever they need us
Contact SE24

For urgent operational matters, please call our 24-hour crisis lines:

London: +44 (0) 203 284 8844
Sydney: + 61 280 730 186
Miami: +1 305 384 4825

Main UK Office

Davidson House, Forbury Square, Reading, Berkshire, RG1 3EU, UK

+44 (0)203 126 4543

  E-Mail SE24