Maldwyn has decades of experience in the commercial sector of the financial and insurance markets, including a proven track record of building successful teams.  His background includes service with the Parachute Regiment, and he has been awarded an MBE for services to his country.  He joined SE24 in 2019 as Director of Strategic Operations, taking over as Managing Director in 2022.

Michael heads up our Global Operations Team across all SE24 disciplines.  With a background in law enforcement, he has over 30 years of crisis management experience in both the government and the private sectors, heading up risk management consultancy teams. A specialist in corporate investigations, crisis management, response, product recall and contamination and KRE, he worked as the SE24 Head of Asia Pacific for several years before moving back to the UK in 2022 to take up the post of Global Operations Director.

Eric is head of Product Recall and Contamination for SE24, having worked in the industry for the past 30 years.  He has worked with several governments to shape relevant laws and has been involved in the development of quality systems across the world.  He is an experienced auditor and trainer and an expert in compliance with legislative requirements and industry standards.  Eric supervises our global network of Product Recall and Contamination consultants.

Andy heads up our SE24 Investigation Team and specialises in investigations of all types; Fraud, Surveillance, Business Intelligence, Due Diligence and Background Screening.  With a law enforcement background, Andy is an experienced investigations professional, risk management consultant and trainer.  He has specialised in serious and organised crime and child protection cases, and is an accredited financial investigator, surveillance and counter surveillance operator, kidnap commander, as well as being qualified in vetting and covert investigations.

Jack is the SE24 Head of KRE and Active Assailant lines based in the US.  He is a retired FBI agent and has received numerous commendations and awards for his work on counterterrorism and investigations.  His expertise in the field is recognised by the fact that he has worked as a consultant and commentator for ABC News.  Jack supervises our global network of KRE consultants, having personally handled many high-profile investigations and KRE cases.

David heads up our Training team, where he is an acknowledged and a highly sought after expert in the field.  He has over four decades of experience in law enforcement and is the former Tactical Coordinator for the National Crime Agency (NCA) Kidnap and Extortion Unit.  He has created and delivered bespoke training courses and crisis management exercises to law enforcement, commercial organisations and military partners worldwide, including on the ground in complex environments such as Afghanistan.

Shaun is the Head of our new Technology and Intelligence team, providing intelligence support and mobile apps through our partnership with PACE First and Riskline. He also responds operationally to support Crisis Management, Security, Close Protection, Evacuations, Medical Evacuations and Training including HEAT Training.

He has a military and austere emergency medical background and has dealt with many high-profile international cases working in the field of international risk management, disaster response, crisis and emergency management and close protection consulting. 

Miriam has joined SE24 as our Crisis Communications Specialist.  She has over 20 years’ experience of working on high-profile events, including the Grenfell Tower inquiry. 

 She was previously the Press Officer for the Metropolitan Police in London, responsible for media communications for the National Criminal Intelligence Service, and also media relations for the Child Exploitation and Online Protection Centre.

Damian’s background includes heading up the Hi-Tech Crime Unit for a UK police force, providing specialist support to the Child Exploitation and Online Protection Centre (CEOP) in London, and heading up the Compromise Management Team for a major credit card provider.

Damian is an experienced investigator and information security professional, particularly involving cyber security, digital forensics and covert investigative techniques.

With a background in law enforcement in South Africa, PJ moved to THE corporate sector managing executive protection, crisis management, safeguarding, and investigations.  He has comprehensive experience in managing evacuations, both security and medical, handling the logistics of kidnap and ransom cases as well as protection requirements in hostile environments.  PJ is the SE24 Head of Logistics.

Pauline has a background in the travel industry and as a Personal Assistant for a HNW individual.  She has worked with SE24 for 16 years and has comprehensive knowledge of the insurance markets. She is responsible for all aspects of administration within SE24 as well as holding the role of Company Secretary.

Sue has a background in customer-facing roles in various commercial sectors and is Spanish-speaking, having worked in Spain for 30 years. With a qualification in London Markets Insurance, she is responsible for SE24 customer services, including call handling at our Crisis Response Centres. She also supports our Operations Team.

Irene has comprehensive experience in the travel industry, working with the Automobile Association of South Africa, responsible for itineraries and overland travel throughout Africa.  She has also provided support to evacuation programmes due to natural disasters and global incidents. 

Based in Cape Town, Irene runs the SE24 Crisis Response Centre, as well as supporting SE24 travel requirements.